*This is a remote, contract-to-hire role, open to candidates outside North America* We are looking for a Sr Software Engineer to work remotely (contract to hire) for our client, a NY-based startup. Their lauded all-in-one SaaS solution for effortless expense, management, receipt scanning, tax refund optimization + more has seen major success, with over 1m downloads and 50k+ paying customers to date. Capitalizing on their success, they are now looking for a Sr Software Engineer to help them spin out more products to expand their product suite. This role will involve all the excitement you can expect from working in an early stage startup, and you will bring that type of experience to the role as you wear many hats in the development studio: writing code, testing your software, tracking & analyzing user-data, contributing to the ongoing development of the company + product(s)..etc Responsibilities:

• Design and implement scalable web applications, using Python and Django, writing clean & efficient code
• Write unit tests and perform code reviews to ensure high-quality code
• REST API development
• Optimize application performance and scalability
• Stay up-to-date with the latest trends and technologies in web development.

Requirements:

• Bachelor's Degree in Computer science, Computer Engineering or similar
• Senior-level proficiency in Python, with experience using Django
• Knowledge of HTML, CSS & JavaScript
• Familiarity with database systems such as MySQL, PostgreSQL, or MongoDB
• Early stage startup experience
• Experience with public cloud, preferably AWS (ECS)
• Ability to work EST hours

Nice to Haves:

• Fullstack development experience - with modern frontend frameworks like React, Svelte etc
• Production-level experience with React Native, or mobile development in general

This is a contract to hire role, with rates being paid competitively. There is potential for this to turn into a full time role upon successful completion of a short contract.

Our client, a major co-sell management network that puts a jet pack on companies to power-up and scale revenue growth, is looking for a Customer Success Manager to join their high performing team to work remotely, full time from the US or Canada. An industry pioneer in Ecosystem Business management, they power some of the most powerful in tech and communications today - managing a $50bn joint pipeline. Their customers are some of the most well known tech companies on the planet.

Description:

Responsibilities: Account Management:

• PoC for a portfolio of 30+ accounts
• Strong, long-term relationship building with stakeholders
• Proactive management of client/customer engagements with satisfaction and loyalty upheld
• Identify renewal opportunities and risks to ensure successful renewals
• Collaborate with Sales on reviewing key accounts with a focus on retention and opportunities, as well as customer actions

Client implementation, onboarding, training:

• Facilitate smooth onboarding for customers, ensuring our software is adopted smoothly
• Work in conjunction with implementation team, participating in key events during customer implementation processes
• Conduct customer training sessions to inform and educate customers on our product

Product Knowledge/Expertise:

• Develop deep understanding of our products/offerings
• Stay current on upgrades, new features, enhancements
• Provide expert-level guidance and advice to customers
• Demo releases, new features etc to increase adoption rate

Delivering Value:

• Demonstrate value and ROI of our products to customers using metrics and reviews
• Identify and act on opportunities to upsell and cross-sell additional services/products
• Deliver periodic business reviews to each customer, focusing on successes

Issue Resolution:

• Address and resolve customer issues efficiently and promptly
• Collaborate with Product/Support to resolve more complex issues

Customer Advocate:

• ​​​​​​Be the voice of the customer within the organization, providing great feedback in order to drive innovation and improvements to our products
• Ensure customer needs are met with the highest possible standards at all times

Performance Monitoring:

• Monitor and report on KPIs around Customer Success - retention, satisfaction scores, growth..etc
• Develop action plans to ensure targeted outcomes are met

 

Qualifications:

• 5+ years of CS experience within a SaaS company
• Deep knowledge and experience in Channel management, Alliances, Ecosystem
• Willingness to be hands-on as a contributor
• Outstanding communication skills - capable to triage, manage crises etc
• Nice to have experience with process improvement, change management, planning, information analysis
• Nice to have strong knowledge around business models of various partners - OEM, GSIs, SIs, Cloud Service...etc
• Bachelor's Degree or Equivalent Experience

Compensation:

• Competitive Base + bonus = up to $160k+CAD OTE

Our client, a major co-sell management network that puts a jet pack on companies to power-up and scale revenue growth, is looking for Jr BDRs to join their high performing team to work remotely, full time from the US or Canada. An industry pioneer in Ecosystem Business management, they power some of the most powerful in tech and communications today - managing a $50bn joint pipeline. Their customers are some of the most well known tech companies on the planet.

Description:

Responsibilities:

• Develop sales strategies to draw in potential buyers or soliciting new customers
• Through cold-calling/emailing/LI messaging or responding to direct enquiries, you will initiate contact with prospects
• Relationship-building with prospects: identify needs, qualify their interests and viability
• Presenting information on our products to customers
• Pushing solid leads through the marketing funnel - connecting them to sales and arranging meetings
• Follow ups with prospects who have tailed off
• Leverage Outreach to perform follow ups and to facilitate prospect communications
• Collaborate with Sales Execs to execute campaigns for targeted accounts
• Leverage our extensive Lead Gen stack: Outreach.io, LI Sales Navigator, SalesForce...and more

Qualifications:

• Bachelor's Degree in Business, Sales, Marketing or related
• Hunter's mindset - you are early in your career and hungry
• Strong problem-solving and research skills
• Excellent verbal and written comms
• Experience with Outreach, LI Sales Navigator, SalesForce - a plus

Compensation:

• Base + Uncapped commission split (Approx $75k + $25k CAD OTE)
• FTE, Remote, Benefits

 

This role is open to both Canadian residents with work authorization, as well as candidates willing to relocate to Canada. Work permit and immigration processes will be facilitated for the right candidate.

Our client is an Inc 5000 company that focuses on helping customers optimize their Workday investment, as well as prioritizing the well-being of its employees. They have a global presence and a solid customer base of Workday customers - and are known for delivering quality solutions at great value.

Services include:

• Application Managed Services
• Integration Development
• Data Conversion
• Analytics and Reporting
• Enhancements/Phase X Projects
• Operating Model, Product Selection, Technical Design Reviews, and Assessments Post Go Live

Our Flexible Engagement Models:

• Project Model
• Workday Production Support Ticketing Model strictly on demand
• Managed Staff Augmentation Model

DESCRIPTION:

Seeking a talented and experienced HCM Lead to join the team and work remotely from Canada, full-time.

You responsibility will include the successful implementation and ongoing maintenance/support of Workday HCM Modules for our clients.

You will lead a team of consultants, work closely with stakeholders and ensure the successful delivery of quality solutions.

QUALIFICATIONS:

• At least 5 years of experience with Workday HCM implementation and support
• Strong knowledge of Workday HCM functionality and best practices
• Demonstrated experience leading and managing a team
• Excellent communication and interpersonal skills
• Ability to translate business requirements into technical solutions
• Workday HCM certification is preferred
• Bachelor's degree in a related field
• Experience working in a consulting environment is a plus

Our client is a groundbreaking company that has blazed a trail in the semiconductor and photon-detector industry Looking for a Detector Product Engineer to join their Verification & Validation team to support delivery of globally acclaimed photon-counting detector technology to major systems original equipment manufacturers. If successful, you will have a hands on role in ensuring we fully comprehend our detector performance. Duties and Responsibilities: 

• Product Verification:
  • Execute robust product verification plans, including data acquisition, processing, and reporting activities, including best practices like compliance matrices referred to product requirements documentation.
  • Support the specification of hardware and software requirements for verification and validation activities, ensuring comprehensive testing coverage.
  • Participate in design reviews with external teams/customers, providing input on verification and testability across all design maturity stages.
• Production Validation and Application Engineering:
  • Support test planning and execute test plans to establish correlations between in-system CT performance and detector specifications, optimizing x-ray test protocols for accuracy.
• Problem Solving:
  • Support root cause determination efforts for test failures where appropriate, or when coming from customer failure reports, collaborating with the reliability team where a product failure occurred after shipment.
  • Utilize advanced data analysis capability to support failure mode analysis and product reliability programs.

  Experience Required:

• Minimum 3 years of product verification, validation and/or test system development experience.

• Requirements management experience including interfacing with design teams and customers, and traceability of verification.
• Strong troubleshooting and problem-solving skills using structured problem-solving techniques.
• Ability to apply statistical tools, such as JMP, to solve practical problems.
• Experience with data analysis using MATLAB, Python, or similar software.
• Strong oral and written communication, interpersonal, and presentation skills.
• Exceptional attention to detail.
• Ability to work independently with limited supervision.

 

• Others:
  • Ensure quality in all work produced; use appropriate best practices to ensure this is achieved.
  • Collaborate with cross-functional teams, including design, manufacturing, and QA, to ensure integration of verification and validation processes throughout the product development process.
  • Participate in customer meetings and support activities, demonstrating strong interpersonal skills and a customer-centric approach.
  • Strong communication skills in English

  Experience Preferred:

• Experience verifying complex hardware, software, or firmware environments; experience with detection or instrumentation products.
• Experience in mixed-signal electronic device testing and/or design, especially if it includes mixed-signal ASIC experience.
• Hands-on experience in testing x-ray detectors, or semiconductor devices.
• Working knowledge of product development and validation in ISO9001 and/or ISO13485 environments.

Education:

• Bachelor’s degree in systems or electrical engineering, engineering physics, physics, biophysics, or equivalent is required.